E-book · PDF · 500 pages
The Outsourced Company
Build a business on outsourced services, and build a business that sells them
Your e-book appears in your account straight after payment. Digital products are non-refundable once downloaded. See the Refund Policy.
Free on the Business plan. On every other plan it is bought separately. Compare plans
The Outsourced Company covers both sides of outsourcing. For owners who buy services, it explains the real economics, what you must keep in-house, the rules in Japan, and how to choose, contract and manage providers at home and abroad. For owners who want to sell services, it shows how to choose a niche, build a delivery team, price profitably, win clients and grow from freelancer to company.
What you get
- A 500-page fillable PDF. Type into the worksheets on screen, or print it.
- 30 chapters in five parts, each with worksheets, key takeaways and a three-question quiz.
- Four appendices, including a 30-day action workbook and an annotated further-reading list.
- Sources named in the text. Important studies, laws and reports are named with their authors and year, so you can look them up.
What the book covers
- Part 1, Why Outsource. Why firms buy instead of make, true costs, core and non-core work, Japan's rules on contracts, dispatch and freelancers, where the work goes, and why outsourcing fails.
- Part 2, What to Outsource and to Whom. Back office, customer support, marketing and design, software and IT, logistics and manufacturing, and finding providers.
- Part 3, Managing Outsourced Work. Contracts and service levels, SOPs and onboarding, communication across cultures, quality, data and IP, and paying providers.
- Part 4, Building an Outsourcing Services Business. Your niche, the delivery team, pricing, winning clients, systems that let you step back, and growing into a company.
- Part 5, Scale, Risk and the Future. AI and outsourcing, dependence and exit, scaling across borders, fair pay, buying and selling service businesses, and your plan.
The appendices give you templates, checklists, a 30-day action workbook and further reading.
Before you buy
- This book is education, not legal, tax or employment advice. Confirm contracts and labour questions with a lawyer, a licensed tax accountant (税理士) or a certified social insurance and labour consultant (社会保険労務士).
- Japanese rules, including the Freelance Act and the amended Subcontract Act, are described as of 2026; check the current rules.
- Money examples use stated, illustrative assumptions; they are not promises of savings or income.
Free on the Business plan. Digital products are non-refundable once downloaded; see the Refund Policy.